Social Media For Brokers Webinar: Twitter

Please join Angela Brown and me for a free webinar sponsored by CoStar!

Social Media for Commercial Real Estate Brokers Webinar:  Twitter

Thu, Nov 29, 2012
3:00 PM ET (12:00 PM PT)

Click here to register!

During this live presentation with social CRE experts, you will learn best practices for elevating and managing your social media presence on Twitter. This program will go beyond the basics, leaving participants with actionable information that they can use right away.

Our topics include:

What you can do with Twitter – You’ve heard all the fuss but what is it good for?

Nailing the profile – A look at profile best practices and recent changes to its appearance

Connect with clients and prospects using
“The Rule of Thirds”

Presenters:

-Angela Brown, Communications Manager, CoStar Group

-Bo Barron, CCIM, Managing Director, Sperry Van Ness/The Barron Group

Click here to register!

*Do you communicate on a social media channel?  If so, spread the word!  Tell those that may benefit from this webinar to join us.

The Day I Followed and Disagreed with Brian Tracy

About a year ago, I had the privilege of speaking at the national Sperry Van Ness convention in San Diego.  I’d never been to San Diego – that town rocks!  I was to speak on how to use LinkedIn to connect with prospects and aid in prospecting.  I have spoken at the Sperry Van Ness convention a couple of times before – always on some aspect of Social Media.

FreeDigitalPhotos.net

I was to speak after lunch.  Right before lunch, the best-selling author and prolific speaker Brian Tracy spoke.  He gave a fantastic keynote on goals.  It was the best I’d ever heard on that subject.  However, at some point in his speech, he basically said that social media had no place in sales.  You might get known, but you’d be known and broke.  I felt 200 pairs of eyes turn and look at me – at least it felt that way.

I disagree with Brian Tracy, but he is also exactly right.  I’ve never made a sale directly from a tweet.  That may never happen.  You make a mistake when you make the means the end.  Social Media is a means to connect, build relationships, and add value.  Social Media is about connecting as humans – having an impact on someone.  Chris Brogan has a new book coming out called The Impact Equation that makes this point.

Over the past month, I’ve connected with @theBrokerList.  TheBrokerList.com is the idea of Linda Day Harrison, and is the first online CRE broker directory – very cool.  (Go ahead and stop reading this post and check it out.)  We actually spoke on the phone yesterday.  It turns out that she married into a family that is from where I went to college.  My mom is from her hometown, and I have a brother living there now.

I now like Linda on a personal level.  See how that works?  On a professional level, I am going to do some guest blogging on www.theBrokerList.com.  This helps her by bringing attention and fresh content to her site.  It helps me by giving me exposure to her viewers.  Now that I know her a bit and like her, I want to help her.

This is the power of connecting with a person versus generating retweets.  I tell stories in my blog posts because I want readers to connect with me on a personal level.  All of life is about relationships – relationships with your spouse, your family, your boss, your employees.  Business is about building relationships with prospects, earning the right to call them clients, serving them until you become a trusted advisor, and on….

Social Media is simply a new and trendy vehicle to accomplish the same end:  connecting with people.  I now find it ironic that I follow Brian Tracy (@briantracy) on Twitter.  He sells too much there – hehe.

How do you use Social Media to connect with people?  To build relationships?  To add value to people’s lives?  When do you make the means the end?  When was the last time you checked your Klout score?

The Rule of Thirds: How to Build Your Tribe and Engage On Twitter

One of the questions that I get asked over and over as I speak to audiences of Commercial Real Estate brokers is this:  how on earth do you use Twitter?

Here is some context.  The Commercial Real Estate Industry is notorious for being in the technological Stone Age.  I personally think this is for a couple of reasons.  First, the industry is dominated by really successful brokers that are my dad’s age.  These brokers are the ones asking me this question.  They became successful before the internet played a role in their business.  Why do they need it now?  I have a great answer for that…for another post.

Second, many of our clients are baby boomers who have been slow adopters of technologies as well.  Or at least slower than the Gen X, Y, and Millennial generations.

So for those in the industry just realizing the power of Twitter, here is how you build a following, engage, and benefit from the power of Twitter.

The Rule of Thirds

The basic premise of the Rule of Thirds is your tweets should fall fairly evenly into the following 3 categories:

First Third – Add Value By Tweeting Great Content.  You’ve heard over and over that ‘Content is King.’  This is true on Twitter as well.  People will follow you because you add value to their lives.  Think like a curator and a creator.  Example:  as most of my followers (currently 2,478) are in the CRE industry, I try to find great articles on Commercial Real Estate to tweet to my followers.  I also tweet out the content that I create myself.  Here is an example:

The 4 Blessings of a Down Market « theBarronBlog http://bo-b.co/QKfmV6 #cre

Notice the key parts of the tweet – the title of my blog post, the title of my blog, the link to the site, and then the hashtag identifying this is about CRE (or Commercial Real Estate).

Think add value to others!  And always include links.  Apps like Buffer and Hootsuite make this infinitely easy and efficient.  I will be reviewing both these apps in the coming weeks…so stay tuned!

Second Third – Engage.  Internet 1.0 was about static websites – think megaphone.  Internet 2.0 is all about engaging and sharing ideas – think telephone.  A third of your tweets should be connecting with others.  How?  Start with having manners.  Say ‘thank you’ when you get retweeted!  Comment on an article of value that was tweeted out.  Connect with people as if you are at a cocktail party.  I literally have real friends because I engaged on Twitter (@Michael_MBA, @BarbiReuter, @commsource, and many others).  This is the third where you will pick up loyal followers – where those connected with you will start retweeting you.

Third Third – Get Personal.  Be real.  Nobody wants to follow a robot.  You are a complete human.  Act like it.  Don’t just tweet out industry specific tweets all the time.  Allow people to know that you do other things.  I like to tweet out pics of me with my kids.  I want my followers to know that I’m a dad – and that I LOVE being a dad.  This engenders like-ability, and people help and do business with people they like.  Click here for an example.

A word of caution.  When using this Third, be smart.  Don’t tweet:  ‘Going to Italy for 3 weeks.  Please rob my house.’  Use common sense.

So how do you connect?  What are some of the guidelines you use that I failed to mention?  Let’s connect on Twitter.  You can follow me by clicking the Twitter button at the top right.  I will follow those that leave their Twitter handle in the comments.  I’m looking forward to learning from you!